WHERE IS YOUR OFFICE LOCATED?
Our landmark building is located near the Ravenswood Advocate Illinois Masonic Medical Center
4636 N. Ravenswood Ave., Chicago, IL 60640 (View Map)

HOW DO I MAKE AN APPOINTMENT?
Click the contact link to schedule an appointment. We have office hours Monday through Saturday.

ARE PARKING AND PUBLIC TRANSIT OPTIONS AVAILABLE NEARBY?

Parking: Plenty of street parking in the area. Wilson is directly south of the building. There is also a parking lot on the SW corner of Wilson and Sunnyside that we share with Advocate.

Metra: Take the Union Pacific North Line to the Ravenswood stop. RTG is approximately 1.5 blocks south of the stop on the west side of the tracks.

CTA: (‘L’) Take the Brown Line to the Montrose stop. Walk ½ block east toward Ravenswood Ave. Turn left onto Ravenswood Ave. and continue approximately 2.5 blocks to RTG on your left.

(Bus) Take #81 (Lawrence) to the Ravenswood stop (intersection of Lawrence and Ravenswood). RTG is 2 blocks south of the stop on the west side of the street.

DO YOU TAKE INSURANCE?
Yes, please review each therapist’s page to see what types of insurance are currently accepted. If you do not see your insurance company listed, we can supply you with a statement to submit to your insurance company. Please email us via info@ravenswoodtherapygroup.com if you require further details about which insurance plans we cover.

SAME-SEX COUPLES:
Yes, we are LGBTQIA-affirming.

WHAT’S YOUR CANCELLATION POLICY?
If you need to miss an appointment, we require at least 24 hours of notice; otherwise, you will be charged the full fee for your appointment. This fee is charged even if you do not attend the session if you do not cancel your appointment within 24 hours of the session. Payment is due at the session.

HOW OFTEN ARE SESSIONS SCHEDULED?
You can schedule your sessions to meet your needs and finances. However, often clients find that initially weekly or at times, bi-weekly appointments are useful until they see an improvement in their situation, and then they can decrease the frequency.

WILL I BE ABLE TO CONTACT YOU OUTSIDE OF OFFICE HOURS?
We do not have an on-call emergency answering service. On nights and weekends, you may leave us a voicemail or send an email, but we may not respond until our next opportunity during regular office hours. If you are experiencing an emergency, call 911 or go to the nearest emergency room.

IS WHAT I TALK ABOUT WITH YOU CONFIDENTIAL?
Yes—what you say in our offices stays in our office, within the limits of the law. We abide by privacy regulations set forth by HIPAA.

HOW LONG DOES THERAPY TAKE?
Therapy sessions are about 50-60 minutes long (depending upon the therapist). How long you stay in therapy—be it five weeks, five months, or longer—is entirely your choice. We will work together to determine the best course of treatment for you.

DO YOU WORK WITH YOUNG CHILDREN?
At Ravenswood Therapy Group we have a therapist for every population and developmental stage. Please see individual therapist pages to determine which is a good fit for your needs.

CAN YOU DO SESSIONS WITH PEOPLE WHO LIVE OUTSIDE OF ILLINOIS?
We offer telehealth for our clients. Telehealth sessions are at the therapist’s discretion and by appointment only.

DO YOU PERFORM CUSTODY EVALUATIONS?
No, but I can provide referrals to qualified experts who perform that service.

DO YOU OFFER THERAPY FOR SAME-SEX COUPLES?
Yes, offer therapy to any couple seeking assistance.

DO YOU PRESCRIBE MEDICATIONS?
No, we are not licensed, psychiatrists. If we determine together that medications may be an option for you, we can provide referrals for qualified psychiatrists and help coordinate care with that provider.

YOU’RE A THERAPIST—BUT NOT A DOCTOR. DO YOUR SERVICES DIFFER FROM THOSE OFFERED BY DOCTORS?
We are licensed therapists, not a doctor, so there are some psychological evaluations and testing we can’t provide. But in all other aspects, we offer expert therapy. We never provide services for which we are not qualified. If we determine you need services that we can not provide, We will work with you to find the best provider and coordinate care.

WHAT SHOULD I DO NEXT?
Contact us to arrange for therapy in Chicago or online therapy.